SANTA CLARA, Calif., Aug 03, 2011 (BUSINESS WIRE) --
Acting on recent data that reveals many consumers still aren't protected
by even basic antivirus software when banking online, McAfee today
released an educational
guide for banking safely on computers, tablets or mobile devices.
According to Javelin Strategy & Research, in 2010 47 percent of
household financial managers did not have antivirus software installed.
Combining McAfee intelligence with the latest U.S. banking data from
many top sources revealed that most consumers fall into one of three
categories of online banking behavior, and that age tends to play a
strong role in safety and security habits online. Most people's level of
confidence with banking online is associated with their overall comfort
level online, including participating in such activities as shopping,
searching, and social networking.
McAfee identified three main personality types associated
with online and mobile banking, and offers customized tips for each
group in its safe online banking guide:
1. 'Competent, But A Little Careless' Ages
18-24: This group is the most comfortable with
technology but they tend to be overconfident, neglecting to put even
basic security practices into place. As a result, this group leaves
themselves vulnerable to banking malware. Sixty-eight percent do not
even have basic antivirus software installed on their computers,
according to Javelin Strategy & Research.
Tips for 'Competent, But A Little Careless' bankers:
--
Start with a clean PC. This means making sure that your device is
clean of threats by using a free diagnostic tool such as McAfee(R)
Security Scan Plus, which scans and detects malware, Trojans, and
potentially unwanted programs in running processes.
--
Buy comprehensive
security software that protects you from viruses, spyware, adware,
and identity theft. Always choose a reputable brand such as McAfee
Total Protection(TM) software. When it comes to security software, free
is not better. A September 2010 USA TODAY survey of 16
anti-virus companies shows that no-cost anti-virus programs generally
lack important features such as a firewall, website health checks, and
automatic updates.
--
Avoid distracted banking: Be careful not to respond to fake bank
emails (or phishing attacks) because you are multitasking. Remember,
banking fraud often happens because consumers give out their own user
names and passwords to fake banking sites.
2. 'Confident But Casual' Ages 25-45:
This group uses the Internet for both work and personal reasons and
are the most frequent online banking users. According to Javelin, they
tend to be more likely to have antivirus software installed, with 42
percent of 25-34 year-olds and 47 percent of 35-44 year-olds using it.
However, according to an August 2010 NCSA/APWG Survey, this group tends
to be casual or over-confident about security, with 52 percent of 25-44
year-olds feeling as if they are already doing enough to stay safe
online.
Tips for 'Confident But Casual' bankers:
--
If you don't have online security protection already, you need a
comprehensive security suite that protects you and your family's
banking integrity. Also, remember to run a security scan before
signing up for any online banking services to ensure you're starting
with a computer free of malware.
--
Never respond to unsolicited email from a bank that requests personal
information, such as your user name, password, or address. Even if the
email looks legitimate, NEVER reply, click on links or open
attachments included in the email.
--
Review your financial statements and transactions as soon as they
arrive, so if there are any anomalies or unauthorized transactions you
can clear them up right away.
3. 'Conservative And Cautious' Over 45 Years
Old: This group is not as familiar with technology as
younger generations, and a smaller percentage use online banking.
Javelin found that they tend to be more cautious when going online, and
as a result, they are better protected than the younger group, with
approximately 55 percent having security software installed. This group
should continue to be cautious about offline banking scams in general;
research shows that some older Americans are vulnerable to automated
voice messages that request financial account numbers.
Tips for 'Conservative And Cautious' bankers:
--
Be sure to run a security scan on your PC before you sign up for any
online banking services to ensure you're starting with a computer free
of malware.
--
Beware of copycat sites that look very similar to major banking
institutions, and always be sure that you've typed in the correct web
address when visiting your bank online. Be familiar with your bank's
logo and site design.
--
Create strong passphrases. Don't be afraid to go beyond the standard
eight characters and a couple of numbers - the longer, the better, and
change your passphrases often.
Mobile Banking
According to Forrester Researchin its January 2011 U.S.
Mobile Banking Forecast, mobile banking has experienced rapid growth in
the U.S. over the past three years, more than doubling from five percent
of online adults in 2007 to 12 percent by the second quarter of 2010.
Furthermore, Forrester predicts that one in five--or 50 million--U.S.
adults will be using mobile banking by 2015. It is important to remember
that while banking via mobile devices is very convenient, it is still
important to exercise caution.
Tips for Banking Safely Online -- Using Mobile Devices
--
Connect to your bank's mobile site or app securely by making sure that
your wireless network is secure. Never send sensitive information over
an unsecured wireless network, such as in a hotel or cafe
--
Download your bank's mobile application, so you can be sure you are
visiting the real bank every time, not a copycat site.
--
Install anti-theft technology, and back up your data.
--
Configure your device to auto-lock after a period of time.
--
Consider using McAfee(R) Mobile Security (TM) on your device, which allows
you to backup and restore personal data, wipe personal data from the
device in the event of a loss, and remotely lock your device and
delete all personal information in the case of theft, as well as
locate the device via GPS.
--
Be sure to keep all of your apps and device software up to date
Background
As both threats and technology evolve, there are more ways than ever
that financial information can be compromised, from offline methods such
as dumpster diving and stolen laptops to online methods including email
scams, mobile hacking, fake banking sites known as phishing scams, and
data breaches like the one Sony recently experienced with PlayStation.
Despite the dangers, consumers continue to embrace the anytime, anywhere
convenience of online banking, but they aren't necessarily being safe.
Javelin research reveals that 68 percent of 18 -- 24 year olds do not
have basic antivirus software on their computers. Additionally, Javelin
found that 47 percent of 45 to 54-years-olds lack security protection,
and 44 percent of 55 to 64-year-olds lack protection.
With that in mind, McAfee is redoubling its efforts to offer consumers
the very best practical information on online banking safety, whether
they are banking from their computer or mobile devices.
"Most instances of banking fraud are not due to the bank's technology
being compromised," said Dave Marcus, director of security research for
McAfee Labs. "It's more likely that people are unwittingly giving out
their personal banking information to criminals via phishing scams and
copycat sites, or their computers being infected with malware."
Online Banking Safety Guide, Graphics and Video
For complete details on each of the online banking personality types and
accompanying graphics, please visit the McAfee blog:
https://blogs.mcafee.com/consumer/guide-to-online-banking-safety
For an animated tutorial on phishing, one of the greatest
banking-related dangers for consumers according to McAfee researchers,
please visit the following link. Find out what phishing is, how to spot
fake emails, and how to avoid it all together:
http://us.mcafee.com/en-us/local/html/identity_theft/hooked_by_phishing_scam.asp
Other Resources
--
FraudWatch
International
--
McAfee
Security Advice Center --
www.mcafee.com/advice
--
McAfee
Facebook Page --
www.facebook.com/mcafee
About McAfee
McAfee, a wholly owned subsidiary of Intel Corporation
/quotes/zigman/20392/quotes/nls/intc INTC
+0.08%
, is
the world's largest dedicated security technology company. McAfee
delivers proactive and proven solutions and services that help secure
systems, networks, and mobile devices around the world, allowing users
to safely connect to the Internet, browse and shop the Web more
securely. Backed by its unrivaled Global Threat Intelligence, McAfee
creates innovative products that empower home users, businesses, the
public sector and service providers by enabling them to prove compliance
with regulations, protect data, prevent disruptions, identify
vulnerabilities, and continuously monitor and improve their security.
McAfee is relentlessly focused on constantly finding new ways to keep
our customers safe.
http://www.mcafee.com
SOURCE: McAfee
McAfee
Kim Eichorn, (408) 346-3606
kim_eichorn@mcafee.com
or
H3O Communications
Jennifer Smith, (415) 618-8802
jennifer@h3ocommunications.com
Copyright Business Wire 2011